Privacy Policy

Privacy Policy

Last updated: [Date]

This Privacy Policy explains how Meikeiko (“Meikeiko,” “we,” “us,” or “our”) collects, uses, stores, and shares personal information when you visit or make a purchase from our online store, contact our customer service team, or otherwise interact with us.

1. Privacy Policy

1.1 Collection of Personal Information

When you place an order, create an account, or contact us, we may collect your name, email address, phone number, shipping address, and order information.

We collect and use this information to process your order, arrange payment and delivery, contact you about your purchase, provide customer service, handle return or exchange requests, and help resolve payment or shipping issues.

Please provide accurate information when placing an order or contacting us. Inaccurate or incomplete information may prevent us from processing your order or delivering it successfully.

1.2 Use of Personal Information

We use your personal information for the following purposes:

• To create or manage your customer account, if you choose to create one.
• To process and manage your order.
• To confirm payment and coordinate delivery.
• To contact you about your order, shipping, payment, or customer-service request.
• To respond to questions and assist with returns or exchanges.
• To investigate payment or delivery problems.
• To meet applicable legal or record-keeping obligations.

We use personal information for these purposes and do not use it for unrelated marketing purposes. We do not currently send marketing emails or text messages.

1.3 Communication with You

We may contact you by email or phone when necessary to process or support your order. This may include:

• Order confirmation or order-related updates.
• Requests to clarify order or shipping information.
• Payment confirmation or payment-related questions.
• Shipping, delivery, or tracking updates.
• Responses to your customer-service inquiries.
• Information about a return or exchange request.

These communications relate to your order or request. They are not marketing subscriptions.

1.4 Cookies and Tracking Technologies

Meikeiko does not use Google Analytics 4 (GA4), Google Tag Manager (GTM), Meta Pixel, or TikTok Pixel to track visitors.

Our e-commerce platform or other essential website functions may use technologies required to operate the store, such as supporting account access or checkout. [Confirm with your website platform whether it sets essential cookies before publishing this sentence.]

1.5 Customer Photos, Videos, and Reviews

You may choose to publish a review, photo, or video on our store. If we would like to use customer-submitted content for Meikeiko promotional purposes, we will contact the customer and obtain permission before using it.

If a photo or video includes another identifiable person, we will obtain that person’s permission before using the content for promotion. Please do not submit content featuring another identifiable person unless you have their permission to share it.

1.6 Children’s Privacy

Minors may browse our store, but they may not place orders themselves. A parent or other adult must place an order on their behalf.

If you believe that a minor has provided personal information to us in connection with an order or inquiry, please contact us at meikeiko-john@hotmail.com so we can review the matter.

1.7 Retention of Personal Information

We retain order and customer-service information for one year. After that period, we will delete or securely dispose of the information unless a longer retention period is required by applicable law.

1.8 Your Privacy Requests

You may contact us to ask about personal information we hold about you or to request access, correction, or deletion, subject to applicable requirements.

To make a request, email us at meikeiko-john@hotmail.com. Please include enough information for us to understand and respond to your request. We may need to verify your identity before taking action.

1.9 Changes to This Privacy Policy

We may update this Privacy Policy from time to time to reflect changes to our business or privacy practices. We will post the revised version on this page and update the “Last updated” date.

2. Data Security and Third Parties

2.1 How We Protect Personal Information

We take reasonable measures to protect personal information from unauthorized access, use, loss, or disclosure. However, no website, electronic storage system, or online transmission method can be guaranteed to be completely secure.

2.2 Service Providers

To operate our store and fulfill your order, we may share the information needed for the relevant service with:

• Our e-commerce platform provider, to operate the online store and support order processing.
• Payment providers or banks, including PayPal and the banks or services involved in TT (Telegraphic Transfer) and Western Union payments, to process or confirm payment.
• FedEx and local delivery carriers, to ship and deliver your order.
• Other service providers, only where they are necessary to provide website, payment, delivery, or customer-service functions.

These providers receive information relevant to the services they perform. We do not share customer information with them for unrelated marketing purposes.

We may also disclose information where required by law or where necessary to address a payment, delivery, security, or legal issue.

3. Updates to This Privacy Policy

We may revise this Privacy Policy when our business or information-handling practices change. The revised version will be posted on this page. Please check this page periodically for updates.

4. Contact Us

If you have questions about this Privacy Policy or would like to make a privacy request, contact us:

Meikeiko
Email: meikeiko-john@hotmail.com